Returns & Exchanges
At Love That Leaf, we want you and your plants to be happy, which is why we offer a 30-day return policy on all non-perishable home and garden accessories. If your order arrives damaged or doesn't meet your expectations, we are committed to making it right.
Initiate Your Request
Contact our support team via email with your order number and photos of the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring that fragile home goods are securely cushioned to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing